Now Serving: McDonald’s Screws the Customer Again


 Easy, Jack

Never did we think we would become Jack Nicholson’s character from Five Easy Pieces.

We made a weekly visit to McDonald’s on Sunday for a McMuffin sandwich. We can’t recall if their motto is “Have It Their Way,” or “You Get What You Deserve.” In either case, we had our Jack Nicholson moment.

In case you forgot the movie scene, he’s the refresher. He goes into a restaurant where the waitress tells him he cannot have it his way. You can only get your toasted sandwich a certain way.

Well, McDonald’s just pulled that gag with me. Yes, the one in Winchendon, Massachusetts, gives out a “Breakfast Club” card—another movie reference for a movie critic.

You are supposed to get a free sandwich with every sixth sandwich. They punch the card for each sandwich—or so we thought. We had a surprise when we went to save the $3 for a second sandwich. It seems they changed the rules in midstream.

You get one punch on your ticket even if you buy ten sandwiches. So, It would behoove customers to drive through drive-thru one time for each breakfast sandwich.

The best part of the insult is to have the ersatz manager tell us that we should try reading the card before using it. So much for the regular customer always being right. A friend told us that, if you go to McDonald’s for breakfast, you get what you deserve.

This is after six months in which they blithely punched one hole for every sandwich on every visit. Apparently they changed the dead horse meat in midstream.

We told them to keep their card and punch themselves.

So, if you want a breakfast sandwich, we recommend going to Drunken Dognuts down the street.


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